Employment Opportunities at Centre Com Sunshine

Level 1&2 Helpdesk Support Technician

The successful candidate will work with 4 other Helpdesk members.

Permanent full time role.

Location: South Morang VIC/Epping VIC

Role Description:

  • Provide level 1-2 customer support, problem resolution and solution advice.
  • Perform general desktop and administration functions using directory services, applications and web based systems.
  • Help students/staff with booking repairs & keep/update all the documentations
  • Assist with technical issues over the phone, by email and face to face.
  • Exposure various operating systems and devices - Windows primarily, but exposure to Mac, Android are all a bonus!
  • A positive attitude, confident presence, and a proactive approach to assisting students and staff while not stepping over policies and regulations.

Required Skills/Attributes:

  • An IT related degree/ or Tafe qualification preferred but not essential
  • Experience in a Helpdesk / customer service role.
  • Strong administrative skills with the ability to organise and coordinate multiple tasks
  • Must be a team player
  • Excellent written, verbal communication and customer service skills
  • Effective time management & team work skills

Required:

  • Experience in Tech Support Role: 1 year
  • Experience in a helpdesk environment
  • Working with Children pass

Interested candidates are requested to send updated resume along-with cover letter to hr@centrecom.com.au.



Sales Representative/Consultant - Casual Staff

Centre Com is one of Victoria’s largest computer retailers. We pride ourselves on meeting our customers' needs and the service we provide.


We are seeking an enthusiastic salesperson to join our Sunshine store. 

As a sales consultant your primary responsibilities would include:


1.       Providing excellent service to our customers.

2.       Building relationships with new and existing customers.

3.       Reporting to the manager on a daily basis.

4.       Arranging shipping and warranty returns.

5.       Maintenance of price-lists and preparation of marketing material.

6.       Attending meetings after work hours, if required.

 

The attributes we are looking for include:

1.       Retail sales experience in the computer hardware industry.

2.       Excellent communication skills, both verbal and written.

3.       Ability to multitask and work under pressure.

4.       Ability to configure computers that meet customer requirements.

5.       Flexibility to work on a 7-day roster including weekends.

6.       SAP experience is desirable.

7.       Well-presented with excellent interpersonal skills.

8.       Team player

 

How to Apply:

To apply please forward your resume with a cover letter to hr@centrecom.com.au.  Only shortlisted candidates will be contacted.


*All applications will be treated with the strictest of confidence.